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About Twenty & Oak

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how WE work

Twenty & Oak is an online flooring showroom featuring hundreds of styles and designs in the latest flooring fashion. We help you find the perfect floors for your home and connect you to a local dealer to have your floors installed. 

The best way to use Twenty & Oak is:

  • Use our Floor Genius Quiz to narrow down choices based on your space, style, and lifestyle
  • Order samples of your favorite floors to see how they look in your home
  • Schedule an appointment with a Twenty & Oak dealer to take measurements, provide a quote, and install your new floors
Watch How Twenty & Oak Works


The Southeast's Connection to Beautiful Floors & Quality Flooring Dealers 


At Twenty & Oak, we know that selecting and installing new flooring is a big decision. Choosing just the right flooring can make your home the stylish, engaging, and inviting place you’ve imagined.   

We provide a curated selection of flooring products to enhance the rooms of your house—strong and sturdy enough to support the lifestyle of your family, children, and pets.   Selecting the right flooring dealer is just as important as choosing the right floors.  We connect you to reputable flooring dealers in the Southeast, helping you to research and contact flooring providers that are knowledgeable and have a strong commitment to service.

Every flooring product on Twenty & Oak has been hand selected for its outstanding performance, beautiful craftsmanship, durability, and environmental sustainability.  The Twenty & Oak team of flooring professionals has over 150 years of combined experience in all aspects of the flooring industry.  We’re here to help you create a beautiful living space uniquely suited to you and your family. 

New to the flooring selection process? Take our Floor Genius Quiz to discover the perfect floor for your home, style, and budget.  Browse our education and inspiration pages for expert guidance on flooring options and savvy advice from our flooring stylists.  Or, reach out to our Concierge Team for personal help on your project. 

At this time, Twenty & Oak flooring retailers are only located in Maryland, Virginia, North Carolina, South Carolina, Georgia, Alabama, Tennessee, Northern Florida, and Washington DC.
 

How does Twenty & Oak work?

A.Twenty & Oak is an online showroom of high quality flooring products available in the Southeast USA.  We don't sell our flooring online, but we do help you find the best flooring for your home.  We then connect you to your local flooring dealer to have your floors installed. 

The best way to use Twenty & Oak:

  1. Take our FloorGenius Quiz to narrow down the choices that are right for your space and style
  2. Order samples to see how your favorite floors will look in your home
  3. Schedule an appointment with your local Twenty & Oak dealer to get an estimate, take measurements, and install your floors
  4. Enjoy your beautiful new floors!  

 

Can I order flooring directly from Twenty & Oak?

A.

Samples of our flooring are available for purchase on our site, however our flooring products can only be purchased from a Twenty & Oak flooring dealer.  Our expert dealers have extensive knowledge on flooring products and installation.  They provide personalized service to help you choose the right flooring for your home.

Every flooring retail store listed on the Twenty & Oak dealer locator is independently owned and operated.

Where are your products sold?

A.

At this time, all flooring products featured on Twenty & Oak are only available for purchase from flooring retailers located in the Southeastern United States.  Our current selling territory includes Maryland, Virginia, North Carolina, South Carolina, Georgia, Alabama, Tennessee, and the Florida panhandle.  If you are outside of these areas, please visit the flooring manufacturer's website to find a dealer near you. 

 

Who are Twenty & Oak dealers?

A.

The flooring dealers listed on Twenty & Oak have partnered with us to represent, sell, and install our products.  Every dealer is independently owned and operated and has a physical retail showroom.  They have gone through a detailed process to be qualified to sell our products and are committed to high standards of customer service.  

Why are some dealers noted as Premium or Select?

A.

Premium dealers have the broadest selection of Twenty & Oak products on display in their showrooms.  Select dealers have an extensive amount of displays.  We have distinguished these dealers on the Dealer Locator so that you can be assured to see the products you've discovered on Twenty & Oak when you walk into a showroom.  While there are a few location restrictions, the majority of dealers can carry and sell any of the products offered on Twenty & Oak.  

If you want to confirm a product is available before visiting a store, please contact us at 855-462-0625  or email us at customerservice@twentyandoak.com.

Why the acorn and the name Twenty & Oak?

A.

When you look at a strong and sturdy oak tree, it's pretty amazing to think it all began with a tiny acorn. We love the idea of an acorn being the start of something great.  That is exactly how we see Twenty & Oak - the starting place for flooring shoppers to find the best, and most enduring floors for their home.  We want to help you select floors that enhance your living space and that you will love for years to come.  

While it takes twenty years for an acorn to become an oak tree, it takes a fraction of that time to find beautiful floors on Twenty & Oak!

How do I get help with my Twenty & Oak account?

A.

For technical issues with your Twenty & Oak account, please email online@twentyandoak.com.   If you need assistance with your sample order, please email samples@twentyandoak.com